Terms and Conditions
Last Updated: 14 April 2026
Welcome to Surgimed Hub. By accessing this website and placing an order, you agree to follow the terms written below. If you do not agree, please do not use this website.
1. About Us
Surgimed Hub is an online platform that sells surgical instruments, medical tools, and healthcare-related products across India.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into a binding agreement
- You are providing accurate personal information
3. Products and Usage Disclaimer
- Our products are meant for medical, professional, or informed personal use
- We are not responsible for any injury, damage, or loss caused due to incorrect usage
- Customers are advised to consult a qualified professional before using any medical equipment
4. Pricing and Payments
- All prices are in Indian Rupees (INR)
- Prices can change anytime without prior notice
- We offer the following payment options:
- UPI
- Debit Card / Credit Card
- Net Banking
- Cash on Delivery (COD)
- COD orders may be subject to confirmation before dispatch
5. Order Confirmation
- After placing an order, you will receive confirmation via SMS or email
- We reserve the right to cancel any order due to:
- Product unavailability
- Incorrect pricing
- Suspicious or fraudulent activity
- In case of prepaid order cancellation, full refund will be issued
6. Shipping Policy
- Orders are processed within 1 to 3 working days
- Delivery time usually takes 3 to 7 working days depending on location
- Remote areas may take longer
- Tracking details will be shared once the order is shipped
We are not responsible for delays caused by courier services or unforeseen conditions.
7. Return and Refund Policy
We offer a 7-day return policy under the following conditions:
- Product is damaged, defective, or wrong item delivered
- Return request is raised within 7 days of delivery
- Product is unused and in original packaging
Non-Returnable Items:
- Used products
- Opened medical tools (for hygiene reasons)
- Clearance or discounted items
Refund Process:
- Refund will be processed within 5 to 7 working days after approval
- COD orders will be refunded via bank transfer or UPI
8. Cancellation Policy
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not allowed
9. Intellectual Property
All content on this website including text, logo, images, and product details belongs to Surgimed Hub.
You are not allowed to copy, reuse, or reproduce any content without permission.
10. Limitation of Liability
- We do not guarantee that the website will always function without errors
- Surgimed Hub is not liable for any direct or indirect damages resulting from product use
- Use products at your own risk
11. User Conduct
You agree not to:
- Provide false information
- Use the website for illegal purposes
- Attempt to hack or damage the website
12. Third-Party Links
Some links on our website may redirect to third-party websites. We are not responsible for their content or policies.
13. Privacy
Your personal information is handled as per our Privacy Policy.
14. Governing Law
These terms are governed by the laws of India. Any disputes will be handled under Indian jurisdiction.
15. Contact Details
For any queries or support, contact us:
16. Business Information
- Business Name: Surgimed Hub
- Country of Operation: India
- Currency: INR
Extra Suggestion (Trust Factor)
Agar tum chaho to footer me ye add karo:
- Secure Payments
- Easy Returns
- COD Available
- Pan India Delivery
