Privacy Policy

Welcome to Surgimedhub.com, your trusted destination for surgical and medical supplies online in India.
We value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using Surgimedhub.com, you agree to the terms and practices described in this policy.

🩺 1. Information We Collect

We collect information to provide a smooth, secure, and personalized shopping experience. This may include:

a. Personal Information

When you register, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (securely processed via third-party gateways)

b. Non-Personal Information

We may automatically collect:

• Browser type and version
• Device type and IP address
• Pages viewed and session duration
• Cookies and analytics data

This helps us improve website performance, enhance user experience, and detect fraudulent activity.

🔐 2. How We Use Your Information

Surgimedhub.com uses the collected information to:

• Process and deliver your orders
• Communicate updates about purchases, deliveries, and support requests
• Provide personalized recommendations and promotions
• Improve our product catalog, website design, and service quality
• Maintain website security and prevent unauthorized access

We never sell, rent, or trade your information to any third party for marketing purposes.

💳 3. Payment Security

All transactions at Surgimedhub.com are processed through secure, PCI-DSS-compliant payment gateways.
Your credit/debit card information is encrypted and never stored on our servers.

We work only with trusted payment partners to ensure your financial data remains 100% safe.

🍪 4. Cookies Policy

Like most ecommerce platforms, we use cookies to enhance your browsing experience.
Cookies help us:

• Recognize returning visitors
• Save items in your cart
• Personalize content and product suggestions

You can disable cookies in your browser settings at any time, but some features of the site may not function properly without them.

🤝 5. Data Sharing & Third-Party Services

We may share your information with:

• Logistics providers (for order delivery)
• Payment processors (for secure transactions)
• Analytics tools (Google Analytics, Meta Pixel, etc., for performance insights)

All third-party partners are vetted to ensure compliance with data protection standards.

🌍 6. Your Rights

As a customer, you have the right to:

• Access and review your personal data
• Request corrections or updates
• Withdraw consent or request deletion of your account
• Opt out of promotional emails at any time

To exercise these rights, email us at support@surgimedhub.com.

🧩 7. Data Protection & Storage

We use advanced SSL encryption, firewalls, and secure hosting environments to protect your data.
Your information is stored only as long as necessary to fulfill business, legal, or contractual obligations.

📧 8. Communication & Marketing

By providing your contact details, you consent to receive updates about:

• Orders, shipping, and account information
• Exclusive offers, product launches, and health-related content

You can unsubscribe from marketing communications anytime using the link in our emails.

🏛️ 9. Legal Compliance

Surgimedhub.com complies with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Consumer Protection (E-commerce) Rules, 2020

🔄 10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect new laws, technologies, or company practices.
Any changes will be posted on this page with the revised “Last Updated” date.

📞 11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please reach out to us:

Surgimedhub.com
📧 Email: support@surgimedhub.com
📞 Phone: +91 9310941246
📍 Address: Delhi India.

🩺 Our Commitment

At Surgimedhub.com, we take your privacy seriously.
Your trust drives us to maintain transparency, safeguard your data, and deliver a safe, secure, and reliable shopping experience for all your medical and surgical supply needs.